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"The only way to discover the limits of the possible is to go beyond them into the impossible"

~ Anonymous

Tea Time with Liv

So Chic Bag Boutique

Cyber Monday sale going on now at So Chic Bag Boutique.

Save 15% off your entire order PLUS free standard shipping!

Order that new handbag you have being wanting. Purchase that new tote bag for the young girl in your life. Don't forget to pick out gifts for all the special ladies in your life. Someone having a baby? Get that fashionable diaper bag for the new hip mom.

This sale won't last. One day only! Quantities are limited so order before they are gone gone gone!

So Chic Bag Boutique
What's your purseonality?

Olivia Vidal
© 2009-2010

"Me" Time

You are up to your ears in laundry, taking care of the kids, keeping up with the vacuuming, the never ending dishes, making lunch for the next day, chauffeuring the kids from one game to another, and get work done. But when do you stop and take time for yourself?

As a WAHM you may think you have no time to do everything that needs to get done let alone something just for you. But you do need "me" time at some point.

Olivia Vidal
© 2009-2010

Professional or personal? Are you really attracting the right visitors

You have a website and excited about the orders that will come pouring in. So why aren't they?

One problem I see over and over again in websites is the "cute" and "fun". Cute and fun do not spell a good business site. So what is cute and fun?

First hint:

You need graphics for your new site so you look for fun and exciting free graphics. You find a great picture of a glitter rose the same exact color of your site, you love roses, and even has the perfect wording you are wanting. You add it to your site because everyone will "get it". What they "get" is not professional. They see amature, no attention to details, free meaning cheap. Great image to portray to your new clients, right?

Second hint:

You hate the block of text so you decide to center your text. Makes the page interesting. You pat yourself on the back. Problem is what you see as centered can be off center on someone elses computer. How this is possible? Screen sizes vary and how they translate vary. Not so interesting anymore is it?

Third hint:

You want everyone to know exactly what you are selling and what you are all about. You spell everything out on the home page because of course this is the first thing everyone sees. You might even spell out how you came to become a WAHM and how you need this to take care of your family. Another WAHM will understand and of course they will buy. If they are all buying, then why aren't you selling? Customers don't read. They skim. They want to know what they want to know in a very short amount of time. I believe I read somewhere it is 7-10 seconds before a customer will decide to stay or go. If they have to read too much, they will leave and most likely never return again.

Anything sound like your site?

There is nothing wrong with bright colors and feeling good but keep it clean and simple. Avoid flashing graphics. Avoid glittering graphics. Avoid graphics with names or site they belong to or even redirect you to find the site the graphic was found. Graphics need to feel as though they belong. As if made just for your site and your business.

Avoid too many graphics especially those hosted on other sites. If at all possible avoid using graphics on other sites. Not everyone is working off high speed internet or the best quality computer. Because of this too many graphics and too many hosted elsewhere do not allow for your page to load quickly. If it does not load quickly customers will only click off your site looking for another site that will load quickly.

Another thing about graphics is avoid inappropriate graphics. You do not need half naked drawings with your name to sell a product.

Even those with passion type companies don't need these. I see plenty of women who do not use these graphics and are very tactful in their presentation to avoid offending anyone. Do not refer to certain body parts or acts even if they are in the site description. If a customer is interested in more information they will go to the site and view the detail.

Avoid excess banners on your site. If you have a site that is intended to be a 1 stop shop, add a few products. Talk about the products you offer. Organize in a clean and professional manner. Too many banners makes your site look like an ad site and not the professional shop you are looking for. The idea is to keep customers on your site not send them elsewhere. If they are constantly sent bouncing around it becomes inconvenient and diswades customers from buying. Don't let them get away.

Watch your wording. Lenghty novel looking pages only make the customer rethink about shopping. Customers want an easy and convenient shopping experience. If they have to work at it, they don't want to shop with you. At all costs avoid the sad story about losing your home, your husband leaving you, and your 5 kids are starving so you need to sell. Customers will only feel as though they are being pushed or even scammed into buying. This will not build the long lasting relationship you need.

It is said customers decide whether they will shop from your site within the 1st 7-10 seconds. Because this is so little you don't have time for heavy graphics to load or lenthy wording to read.

Online shopping is all about convenience. Make it convenient and easy to shop from your site.

Olivia Vidal
© 2009-2010

Black Friday/Cyber Monday Ad Special

Get your sales, parties, and products out there during this special Black Friday/Cyber Monday weekend. Be featured in several opportunities (Facebook Fan Page, Networked Blogs, Twitter, here at Liv's WAHM Blog) to reach out and share all your customers can save this weekend! You will be featured daily in this Black Friday/Cyber Monday Ad Special for only $2.50 per ad!

Purchase your ad special below for only $2.50 per business then send your ad (included all pertinent links such as website), banner, and contact information to Liv's WAHM Blog (click here or use contact tab at top of blog) . First ads roll out 8am EST Friday morning (unless requested before this time)

Don't forget to come back and shop with our other features to take advantage of the great deals.

Happy Advertising!

Olivia Vidal
© 2009-2010

Did you hear that?

We all heard it but did we really listen? What are we listening for? What our customer needs. So did you hear it?

At some point in time we all have to talk with a customer and satisfy a customer's needs. The problem is not everyone is listening. What we hear is a customer wants to buy so lets sell that customer something. What we should hear is what needs the product will satisfy.

If you want to close the sale quickly you will hear your customer say they want to buy body lotion. You may even offer an upsale. During the conversation you missed the part where the lotion is for her sensitive, dry face and the lotion she wants is not the right lotion. If you were listening you would suggest the correct lotion and explain why the suggestion would work better.

Even when a customer does not give up such good information freely, you can still get the info. Simply asking why they love a product will give you clues. If they don't have much money, give them the most bang for their buck. This doesn't mean go cheap. If they love your books for their 3 grandchildren show them sets with books for a lower price when divided vs buying just one at a time and spending more in the long run.

The point is get to know your customer and why they love the products you offer. Doing so will better serve your customer and create a life long customer.

Olivia Vidal
© 2009-2010

Passing on a Lead

Someone says hey I need a new hair stylist, you give them the salon name, hairstylist, a card if you have it, location, rave reviews, and prices right? There is no difference whether this lead is personal or professional. You don't want to send people searching. You want to give as much as you can. Give a lead in a manner you would wish to receive a lead. Not only did you help your professional but you helped your friend in the process.

Olivia Vidal
© 2009-2010

Think positive, be positive

Regardless of what is going on at the time you must always have a smile on your face. This gives you the appearance of being positive and friendly. People want to do business with those that are positive and friendly. When you are positive, your business grows in a positive way. When something goes wrong, find the positive. When you have a hard time being positive, just smile. You will notice a significant difference in how you speak, walk, think. So keep in mind that when you think positive you will be positive.

Olivia Vidal
© 2009-2010

What have you done for your business today?

To move your business forward you need to accomplish a minimum of 1 task for your business each and every day.

In direct sales there is the 2x2 rule -

  2  new contacts a day
  2 parties a week
  2 recruits a month

I understand that my 1 task a day and the 2x2 rule doesn't sit right but my point with it is you must must must do something for your business each and every single day regardless of what is going on.

Remember , your business is a numbers game. The more people who know about your business, the more business cards your pass out, the more parties you hold (online and offline), the more sales you will bring in.

If you have done nothing for your business today, you are not working your business.

Olivia Vidal
© 2009-2010

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