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"The only way to discover the limits of the possible is to go beyond them into the impossible"

~ Anonymous

Tea Time with Liv

Coffee Shop Deals

Coffee Shop Deals is a site that will allow you to shop from all different types of businesses. I am a work at home Mom and I strongly believe in supporting others that work from home as well.  I started this site as a place to promote all my businesses and decided as things evolve and change to use it also to feature a few other businesses from the amazing people I have met online over the past 2 years. So I will be changing things over the next week or so and you will see new things added here as well. I hope you will enjoy the changes I have decided to make and hope that you will continue to support all of us as we try to make better lives for our families .

Welcome to Coffee Shop Deals. We have opened our doors!! 

This blog has been moved over from Bailey's Bargain Bin and has had a complete Makeover!! We are changing things up and making it more organized and easier to navigate.With the help of Tara Todd from A Creation Of Miracles you will notice a few other things that will be added over the next week or two.

Here we completely and fully support the Work From Home Industry as well as striving to bring you the best deals, recipes, shopping experience and more. You can find all kinds of great things here and more to come as the days go by. This will also be another hosting blog of our Holiday Gift Guide Tour!!

So in honor of our Grand Opening we have a few different things going on:

The first being a featured post special!!! If you would like to feature your business on this blog we will do a featured post for you for just $5!!! Your post will stay in the appropriate Category for the life of this blog. All you have to do is send us an email by clicking here and put "Featured Post" in the subject line. We will return your email within 24 hours (usually sooner) and let you know where to send payment and what we need from you.

The second is a giveaway!!! What a great way to kick off our blog by hosting a giveaway. This will be a Gift Basket full of Goodies including items from Kat's Coffees & More and Andy's Home Made Fudge!! You will get some great mixes and some homemade fudge!! What a great treat!!!

Come on over and link up and enter to win!! Hope to see you there http://coffeeshopdeals.com

Olivia Vidal
© 2009-2010

Taking care of your customers

So many are about the one and done sale and forget repeat business is vital to your success. So many times I have ordered from different reps from one company because once I ordered I never heard from them again. I also got empty promises and gave up.

When a customer first orders they are looking for a relationship. They are looking for someone to ask questions of, someone knowledgeable, someone who cares. Their first experience is a powerful experience. Make it count.

When you customer orders, send them a thank you note. This can be a simple email but a handwritten note is best. Check back with them when their order arrives. Ensure it is exactly what they wanted, if they have any questions, and even offer a little coupon for their next order. A couple weeks after receiving the order, follow up once again.

If you make an offer, follow through. Don't offer a special deal only to find it will break the bank and you have to take the offer back.

Keep track of what your customer orders. Most times they have a pattern that you can follow. You will learn how fast they need that new lipstick or when ready to buy more candles. You will also find their purchasing pattern reveals all their likes and dislikes. This will allow you to offer a new seasoning, new container, new hairbow.

Take the time to get to know your customer. Doing so on a personal level will give you insight on anniversaries, birthdays, condolences, times of congratulations. These may not be times to make a sale but it shows your customer the extra effort.

When a customer has a problem with an order, product, service, take the time to address the issue. Do not play the blame game. The moment do you, you have lost your customer's trust. Blaming others doesn't solve the problem.

Keep it simple and be smart about it. Your customer will love you for it as they will be a long time customer.

Olivia Vidal
© 2009-2010

Make it your business

When you start a business or join a company, who does the work? So why aren't you making it your business?

When starting a business whether this is your product or you signed up to sell a product for another this is your business. Your work generates income so why aren't you making this your business? Every customer is yours. You provide the customer service, you sold them the product, you gained their trust.

It's time to grab the reigns and take charge. The company you signed up to represent and sell a product for has given you the tools to make this your business. But don't expect them to do the work for you. That is your job. The harder you work, the more money you will make, the larger your business will expand.

If you want the business you must go find it. Do not wait for it to come to you. Order those business cards, print those flyers, wear that logo wear.

Have a website? Give it out to everyone and you believe its only a matter of time before everyone sees how wonderful I think it is and start selling a ton right? Wrong! When showing off that website you are only making people aware of the site regardless of what is for sale. You still have to promote and sell the product. Network marketing can be lucrative but not many know how to make a go of it to make the dollars start rolling in. You have to order that product and get samples in the hands of your customers. Its the only way to get those customers to appreciate and purchase the product.

Start a blog. Take the time to educate your customer about a product. Don't focus on telling them why they should use it above others but tell them why it is useful to them. If it has more than one use they want to know this.

Start a mailing list. Either by email or postal. DO NOT add people without their permission. Its rude, tacky, and is considered spam which is illegal. Keep your customers up to date about periodic sales, specials, and events. Keep these bi-weekly for email and monthly for postal mail.

Stop sitting back and letting someone else run this for you. This is your business so own it.

Olivia Vidal
© 2009 - 2010

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