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"The only way to discover the limits of the possible is to go beyond them into the impossible"
Its ok to make a mistake as long as you learn from it. This is even more true with business. Some say there is no room from mistakes. I say there is. How do you learn if you don't stumble to only pick yourself up. If you walked the perfect line, there is no growth, there is no accomplishment.
What is not ok in business is to make the same mistakes over and over and always have an excuse as to why you continue. There are no excuses in business. You either do or don't. If you make a mistake, say so. Don't explain how you had no sleep, your child was sick all night, and your computer has 10 thousand viruses, and your dog ran away. Excuses only lead to more. You feel better about them and feel others are ok with it so they breed more excuses. This is when I call someone an excuse addict. You can't stop and even live for them even if only subconciously.
Now giving reason as to why something happened such as you were late because you woke up late is not an excuse. It is reason. You then correct the reason and move on. You don't talk about how your tire was blown and took forver to change it then next week you blow another tire as an excuse for another missed appointment. Although not all the time an excuse is a lie to cover a lie. Such as you woke up late but you explain the tire situation so you aren't seen as a flake.
Excuses is usually a learned behavior. You either learn from others and see them creatively use excuses, grew up in a household listening to mom explain why the electric bill is late, or you started with an excuse to avoid an embarrassing situation and continue as a coping method. Its a cycle. Others learn from you as you teach others and it continues. Some excuses give you a feeling of want and desire. Sometimes you may find a brief spike in sympathy. For example times are tough and you need help earning money so you express your plea even if you don't realize it is a plea. Sales come in for a short amount of time. Problem - this is always temporary. The first time may work. Rarely does it work again. If it does you may try a 3rd time. All the while your excuse changes so its not the same but tragedy after tragedy seems strange to some now doesn't it? At this point people begin to suspect something is up. You may even be quietly deemed a scam artist. You lose trust. You lose respect. Now your business suffers. Orders stop coming in. So in the end how did the excuse work?
I am not a psychologist but when asked how to stop the cycle, it is as simple as owning up to the mistake. No excuse just simply I made a mistake and you will correct it immediately. DO NOT go into how your water heater broke. Just you made a mistake and you will correct it. Make sure you correct it immediately. Not tomorrow or next week. Right now.
Its a concious effort. Don't let excuses ruin your business and your name. You may think it directly affects only you but it doesn't. It can affect an entire business. You may represent Widget World but because of you and your lack of ability to correct an issue customers will not return to Widget World. Example how this works - ever gone to a restaurant and received bad service? Ever decided to not return due to the bad service? The restaurant didn't do anything wrong. It was the service yet you were so turned off you didn't give them a second chance. Same with the WAHM world. Avoid the excuses, own up to responsibility, stop giving you and your business lower value, and start being professional. Break the excuse cycle. You will be better for it.
Friday November 28 beginning at 10am EST
Several great vendors helping you stay warm this season by shopping indoors all day. No standing in lines for hours for the best deals. Relax at home and shop with ease.
Vendor Fair Starting at 10am EST at So Chic Bag Boutique.
Click here to join the fun!
Shopping and prizes and games oh my!
See you there!
Visit www.ShopAtLivs.com and purchase your favorite products at rock bottom prices. Choose from beauty product, bath and body, candles, gift wrap, and more! All brand new and ready to ship. This is a great way to pick up Christmas gifts and stay well within your budget.
Hurry as quantities are limited.
The day after Thanksgiving,also known as Black Friday, is the official start of the Christmas shopping season. Thousands if not millions are out looking for the best deals possible. Instead of standing in line for the early morning hot deals customers are starting to look towards the internet while staying warm. This is your time to shine.
What better way to get those products to your customers than an online party. For many this is a very new concept while others this has been going on for years.
First off an online party is similar to a home party except you and your customers are at home and you interact within a chat room. Some provide sound and cam streams while others stick with the old classic text type. Simpel text is far less intimidating for the newbies while others just enjoy the relaxed feel.
If you are wanting to hold an online party, it is easier than you think. First google online party rooms. There are many out there. The price is very reasonable at approximately $2-$5 a half hour time slot and many offer a discount if you reserve a room for a 2 hour exclusive party with an average of $15. Black Friday may be slightly higher so look for those bargins.
There are many ways to look for a party room that is right for you. Me personally I prefer to seek rooms that are not necessarily high traffic but high sales with a high return rate. They usually have a lower attendance rate but I always get a sale with this type of room. I can tell I am in the right place when everyone knows everyone and they are pumped to see what I have for them. That is not true for everyone so don't take my word on this being the best. Some know how to really hussle a room and find success anywhere they go. Ask for referrals if you are stuck on where to begin.
A popular room does not always mean success so beware of these rooms. A tell tale sign is a room that is very chatting and not very interested in your product. If you have a moderator that has to keep directing guests to a site, consultant, or game, you are in the wrong room. A moderator should never have their hand in a party except when bad behavior is taking place.
This is a good time to talk about room moderators. It is getting a little ahead but since I have started, lets keep going. A moderators job is to keep the party on track in terms of time and guests behaving. Moderators will correct anyone trying to step in and offer a product of their own. This is a HUGE no no. Doesn't matter if it helps the host DO NOT DO IT. A moderator is there to help support the host so the host can help customers and not have to take attention away to correct bad behavior.
Now onto the parties! When wanting to hold a party the first thing I always tell people is write a script. Some companies offer a script. For the first couple times go ahead and use it. I recommend modifying it to make it your own. Having a script even for seasoned hosts helps keep you on track and allows you to say everything you need to without leaving guests hanging and not being able to say what you need.
Have a sale or special going. When guests go to a party they expect a special deal or special price. In terms of specials I can't express this enough, DO NOT offer specials where only a few can take part in. If you want to offer something special for the first 3 orders, make sure the rest will get something out of it too. Reason is if your guest takes awhile to select their items and place an order, and you want your customers to really browse, you don't want to punish them for really looking at your products. Getting them to rush or offering such a good deal to just a few sounds like a great idea but customers will see it as greed and poor customer service. Keep that in mind with your specials and sales.
Keep your party fun. Avoid the boring. Throw an interesting game into the mix. I like to do this in the middle. Keeps everyone entertained and keeps the party interactive. The best games are scavenger hunts. Reason is you just made those somewhat interested or not all looking all over your site. You turned the skeptics into window shoppers and soon to be customers. There are many ways to include a scavenger hunt. One is use the hunt to conduct your presentation. With each question you are introducing or highlighting the best part about your site and products.
Before you have your first party, visit a few and see how they work. Everyone has a different way of presenting so go take notes (you remember that notebook don't you? USE IT!). Watch how hosts interact with guests. Pay attention to how you feel about the party. Are you bored? Interested? Having fun? Not interested but became a believer in the end? If you are in the shoes of a customer you will see all the points where a customer will want to buy buy buy.
Now get out there and party!
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When have you ever seen a cup of cocoa look so delicious? It smells even better than it looks!
These beautifully handcrafted soy candles are sinfully scented in warm hot cocoa and completed with marshmallows for that authentic touch.
These wicked candles can also be placed on a tart warmer plate to preserve the wonderful look at this winter treat.
Order one for yourself and one for your co-workers this season. They make great teacher gifts. I personally love to give these as special thank you gifts to business contacts. My personal favorite is a family tradition where on Christmas Eve each family member brings a wrapped gift to be shared in a round of Chinese Christmas.
To order contact me personally or order your at
http://lunawolfsmysticalessence.com/store/affiliate.asp?aff=28 (click on Mystical Yule).
Have something else in mind? Click Here to contact me. I have some great options available for you and can even help you create a darling gift basket for that last minute gift.